ABOUT GETSMARTWIFI.COM

1. OUR COMPANY

1.1 Who we are
At GETSMARTWIFI, we focus on customer satisfaction by placing your needs at the heart of our business. Our expertise in intelligent connectivity solutions, combined with excellent customer service, enables us to offer a unique experience to each and every one of our users.

1.2 Our mission
Democratize access to high-performance, secure WiFi connectivity for all, by offering innovative solutions that are accessible to both individuals and businesses.

2. OUR VALUES

2.1 Innovation

• Ongoing research and development
• Constant technological watch
• Continuous improvement of our solutions
• Adoption of the latest technologies

2.2 Quality

• Products certified to European standards
• Rigorous pre-market testing
• Systematic quality control
• Premium after-sales service

2.3 Responsibility

• Strong environmental commitment
• Recycling and reconditioning
• Active CSR policy
• Strict business ethics

2.4 Proximity

• Personalized customer support
• Local presence
• Listening to needs
• Adaptability to demand

3. OUR EXPERTISE

3.1 Areas of expertise

• Residential WiFi solutions
• Corporate networks
• IoT and home automation
• Network security
• Mesh solutions
• Performance optimization

3.2 Certifications

• ISO 9001:2015
• ISO 27001
• WiFi Alliance certifications
• Major manufacturer partnerships

4. OUR SOLUTIONS

4.1 For private customers

• High-performance WiFi routers
• Mesh systems
• Range extensions
• Security solutions
• Control applications

4.2 For professionals

• Corporate networks
• Custom solutions
• Complex deployments
• Preventive maintenance
• Dedicated support

5. OUR TEAM

5.1 Composition

• 50 technical experts
• 20 customer advisors
• 15 developers
• 10 safety experts
• 5 R&D researchers

5.2 Further training

• Certification programs
• Technology watch
• Regular training
• Sharing knowledge

6. ENVIRONMENTAL COMMITMENT

6.1 Green initiatives

• Eco-designed products
• Recyclable packaging
• Optimized energy consumption
• Recycling program

6.2 Sustainable objectives

• Carbon neutral by 2026
• Waste reduction
• Circular economy
• Customer awareness

7. INNOVATION AND R&D

7.1 Research center

• Dedicated laboratory
• Testing in real-life conditions
• Prototype development
• University collaboration

7.2 Current projects

• WiFi 7
• Artificial intelligence
• Network automation
• Predictive safety

8. PARTNERSHIPS

8.1 Technology partners

• Processor manufacturers
• Software publishers
• Telecom operators
• Systems integrators

8.2 Academic collaborations

• Engineering schools
• Universities
• Research centers
• Specialized laboratories

9. INTERNATIONAL PRESENCE

9.1 Main markets

• France
• European Union
• North America
• Asia-Pacific

9.2 Planned expansion

• New markets in 2025
• International partnerships
• Worldwide distribution
• Multilingual support

10. COMMUNITY INVOLVEMENT

10.1 Social actions

• Digital training
• Digital inclusion
• Support for associations
• Technology sponsorship

10.2 Education

• School programs
• Student internships
• Continuing education
• Sharing expertise

11. AWARDS AND DISTINCTIONS

• 2024 Innovation Awards
• Customer Service Excellence Label
• Great Place to Work certification
• Technology awards

12. CONTACT US

Head office :
123 Avenue de la République
75011 Paris, France

Contact:

• Telephone: +33 (0)1 23 45 67 89
• Email : contact@getsmartwifi.com
• Website : www.getsmartwifi.com
• Social networks : @getsmartwifi

Opening hours :
Monday-Friday: 9am-7pm
Technical support: 24/7