ABOUT GETSMARTWIFI.COM

1. OUR COMPANY

1.1 Who we are
At GETSMARTWIFI, we focus on customer satisfaction by putting your needs at the heart of our business. Our expertise in intelligent connectivity solutions, combined with excellent customer service, enables us to offer a unique experience to each and every one of our users.

1.2 Our mission
Democratising access to high-performance, secure WiFi connectivity for everyone, by offering innovative solutions that are accessible to both private individuals and businesses.

2. OUR VALUES

2.1 Innovation

• Ongoing research and development
• Constant technology watch
• Continuous improvement of our solutions
• Adoption of the latest technologies

2.2 Quality

• Products certified to European standards
• Rigorous pre-market testing
• Systematic quality control
• Premium after-sales service

2.3 Liability

• Strong environmental commitment
• Recycling and reconditioning
• Active CSR policy
• Strict business ethics

2.4 Proximity

• Personalised customer support
• Local presence
• Listening to your needs
• Adaptability to demand

3. OUR EXPERTISE

3.1 Areas of expertise

• Residential WiFi solutions
• Corporate networks
• IoT and home automation
• Network security
• Mesh solutions
• Performance optimisation

3.2 Certifications

• ISO 9001:2015
• ISO 27001
• WiFi Alliance certifications
• Major manufacturer partnerships

4. OUR SOLUTIONS

4.1 For individuals

• High-performance WiFi routers
• Mesh systems
• Scope extensions
• Security solutions
• Control applications

4.2 For professionals

• Corporate networks
• Tailor-made solutions
• Complex deployments
• Preventive maintenance
• Dedicated support

5. OUR TEAM

5.1 Composition

• 50 technical experts
• 20 customer advisers
• 15 developers
• 10 security experts
• 5 R&D researchers

5.2 Ongoing training

• Certification programmes
• Technology watch
• Regular training
• Sharing knowledge

6. ENVIRONMENTAL COMMITMENT

6.1 Green initiatives

• Eco-designed products
• Recyclable packaging
• Optimised energy consumption
• Recycling programme

6.2 Sustainable objectives

• Carbon neutrality by 2026
• Reducing waste
• Circular economy
• Raising customer awareness

7. INNOVATION AND R&D

7.1 Research centre

• Dedicated laboratory
• Tests in real-life conditions
• Prototype development
• University collaboration

7.2 Projects in progress

• WiFi 7
• Artificial intelligence
• Network automation
• Predictive safety

8. PARTNERSHIPS

8.1 Technology partners

• Processor manufacturers
• Software publishers
• Telecom operators
• Systems integrators

8.2 Academic partnerships

• Engineering schools
• Universities
• Research centres
• Specialist laboratories

9. INTERNATIONAL PRESENCE

9.1 Main markets

• France
• European Union
• North America
• Asia-Pacific

9.2 Planned expansion

• New markets in 2025
• International partnerships
• Worldwide distribution
• Multilingual support

10. COMMUNITY INVOLVEMENT

10.1 Social actions

• Digital training
• Digital inclusion
• Support for associations
• Technology sponsorship

10.2 Education

• School programmes
• Student internships
• Continuing education
• Sharing expertise

11. DISTINCTIONS AND AWARDS

• 2024 Innovation Awards
• Customer Service Excellence Label
• Great Place to Work certification
• Technology awards

12. CONTACT US

Registered office:
123 Avenue de la République
75011 Paris, France

Contact:

• Telephone: +33 (0)1 23 45 67 89
• Email : contact@getsmartwifi.com
• Website : www.getsmartwifi.com
• Social networks : @getsmartwifi

Timetable :
Monday-Friday: 9am-7pm
Technical support: 24/7